We have all encountered service dogs at some point. For me, usually at the grocery store. Most times, they are readily distinguishable. They accompany someone for a specific purpose. Most people generally accept that you don’t disturb a dog on the job.
After all, they are more than pets. They have significant tasks. That’s what allows them access to public spaces in the first place. But would you know what to do when a service dog separates from their owner?
There’s a social media post on Tumblr called Service Dog PSA. The content of the post is fictional but educational.
In the post, a woman takes a fall while with her service dog. The dog goes searching for help to inform someone what has happened, and instead of listening to the dog, that person dismisses the dog.
Yet, according to the post, ignoring a service dog could prove to be a grave error.
In the Service Dog PSA, the author emphasizes that a lone dog approaching you is a reliable indicator someone needs help.
In her call to action, she describes several potential scenarios whereby an onlooker’s inept response endangers her life. The gravity of her reprimand softens with a tinge of humor. According to the author, if people understand Lassie, then any layperson ought to have mind enough to know a service dog is trying to communicate with them. (Tumblr)
This same Tumblr post caught the attention of the Today Show, who subsequently tweeted on the subject, and then inquired of a professional dog trainer what to do.
According to Olivia, with @TODAYpuppy, a service dog will brush your leg with their nose. The best practice if you find a service dog without their owner is to follow them.
The trainer adds that asking ‘what’ or ‘where’ can prompt the dog, or you can follow the dog (@TODAYpuppy).
While I haven’t encountered a service dog without its owner, I imagine my first inclination would be to try and help it find its owner. But based on those mentioned above, encountering a service dog could, above all else, mean that someone is hurt. Worse still, a threat to a person’s life.
The fictional and sobering public service announcement certainly lends a new perspective on service dogs. Hopefully, none of us has to brave a critical situation, but if we do, we might still be able to provide help.
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